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FREQUENTLY ASKED QUESTIONS


Where are they made?
All our portable hot tubs are British made and carry a 10 year guarantee on the acrylic surface and a 3 year guarantee on the pumps.

What is the difference between the 2000,3000 and Power series?
The 2000 series has water massage jets all around the hot tub.

The 3000 series has water massage jets all around the hot tub plus an under floor air bubbler system to massage your legs, feet and carves.

The Power series has the maximum amount of hydrotherapy body massage jets all around the hot tub plus an under floor air bubbler system to massage your legs, feet and carves.

What plumbing do I need?
There is no need for any permanent plumbing since the equipment is contained within the cedarwood cabinet.

Where can I put it?
Most people have them outdoors, on a patio or terrace, or on a timber deck.
You can also have it in a gazebo, in a summer house, in a conservatory, in a special room, or in a garage,

Do people use them in winter?
Yes the hot tub is designed for use all year round .the temperature can be adjusted to be cool and refreshing in the summer, or hot and steamy in the coldest of winters as they are used in the coldest of climates all over the world.

What site preparation is needed before delivery?
All you need is a suitably prepared site, a level base, suitable power supply, a hosepipe to fill and empty, and sufficient access to the site to install it since it comes already built.

How much do they cost to run?
Portable hot tubs cost between £200-£250 a year, depending on usage.

How long do they take to heat up?
A portable tub heats up overnight, then it is automatically controlled by the thermostat which you adjust manually, so it is ready for use whenever you want.

What maintenance is needed?
Water is automatically filtered, heated and sanitised. Once every couple of Months or so (depending on usage), you need to change the water.

By attaching a hosepipe to a fitting in the cabinet, opening a tap and let the water drain out down a drain pipe or to water the garden (the water will not affect your plants).

At the same time you need to clean the filters which you simply remove, soak in a bucket with a chemical cleaner that we supply, soak overnight, clean off in the morning with a hose pipe, and fit back in the unit.

When can I have it?
Delivery of your portable hot tub takes approximately 3 weeks from order in the colour of your choice if it is not a stock item. Then a further 1.5 to 2 hours to deliver and install by our factory trained installation teams on the day of delivery.

How do I order one ?
Choose the model and colour that suits your needs ,you'll need only £100 deposit which can be placed either on-line with our secure on line ordering system or by phoning us on (01428)605894. We ask that the balance is paid by bankers draft of building society cheque on the day of delivery.


HELP IN FINDING THE RIGHT PORTABLE HOT TUB FOR YOU

  Choosing the "right spa for you" is, perhaps the most critical factor in determining the amount of long term enjoyment you will receive from your investment.

This questionnaire is designed to help you choose the spa that best suits your needs.
 
     
 
1. What is it specifically that you have been looking for in a hot tub?
2. What type of hot tub ?
3. How many people will normally be using the hot tub?
4. Where are you thinking of installing the tub?
5. Do you want it in a covered enclosure outdoors?
6. What is your budget?
7. When are you thinking of purchasing?
8. Please fill in your contacts details Mr. Mrs. Miss. Ms
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